Most translation companies treat translation orders for automotive documents as technical translation. However, automotive is a separate industry Universal has specialized in. Universal has been the first choice of many automotive brands since its foundation. For instance, 22 of the 23 automotive brands in Turkey worked with Universal between 1984 and 2001. Universal’s automotive translation team has delivered countless translations to some of the leading automotive brands of Germany, Japan, Korea, France, etc. origin, and gained extensive experience in the industry.

Industry Knowledge and Dynamic Terminology Management

Our automotive translation adventure that began 34 years ago has earned us great industry knowledge, working methods, awareness of customer requirements, as well as unique translation expertise, all helping us differentiate ourselves from our competitors. When you place a translation order with Universal, get ready to meet our translation processing team, knowing what to do and how to deliver your translation even before you need to tell us about your expectations.

Having adopted the policy of specialising in industry-specific translation 30 years ago, Universal makes all the necessary investment in an effort to ensure that each of its translation team specialises in a certain industry by providing them industry-specific training. In addition, most of our editors, holding a BA degree in translation studies, attend training programs offered by third-party institutions on automotive-related issues, including engine, mechanics, physics and mechatronics, to further improve their expertise.

As a result of our “close collaboration with customers” policy, our team of automotive translators is dedicated to developing and using the most suitable terminology by collecting relevant data from customers’ training departments and technical services, and thus maximizes the translation’s integration into the customer’s industrial processes.

Universal aims not to simply provide a translation to the reader, but to deliver a document which communicates the content accurately.

Format Diversity and Technology

Besides offering high quality localisation services to companies for their technical repair and maintenance documents, Universal has the capacity to process their sales and marketing documents to their expectations. Since most companies transfer their technical documents to computer screens or software (API), those documents cannot normally be shared in Word or PDF format and, consequently, cannot be processed.

Universal has the technological infrastructure and localisation experts needed to meticulously analyse and process documents of any format, and deliver them in their original format. However, before being delivered, all documents go through localisation testing on the basis of feedback from the customer, and they are archived for later use.

Commonly Translated Automotive Documents:
  • Repair Manuals, Technical Service Manuals
  • User’s Manuals, Warranty Certificates, Authorized Repair Centre Manuals, Maintenance Instructions
  • Marketing Materials, Motor Vehicle Catalogues, Website Content
  • Customs Documents, Compliance Certificates
  • Spare Part Catalogues, Training Documents

Being the first translation company in Turkey certified to ISO 9001:2008 Quality Certificate for Translation Services in 2008 and to EN 15038 European Quality Standard for Translation Service Providers in 2009, Universal has introduced many firsts in the translation sector.

UniGroup achieved compliance with the said standards through Transerv, a software it has developed as a result of its vast industry experience.

After a year of hard work, the company has designed and developed a quality assurance system, intended to ensure a fully-automated management of all the processes of service, and the system was launched in October.

The system was certified by BureauVeritas Gözetim Hizmetleri Ltd.Şti., and Universal received the ISO 9001 Quality Assurance Certificate on 28 February {MQ}2008.

At Universal, we are dedicated to preventing deviations from our existing quality assurance system and to continuously improve the quality of our services.

Our goal is to guarantee all of our customers the same level of quality in our services at all times.

Universal owes its unmatched success to its real-time professional experience. At Universal, we know that professional experience, coupled with linguistic expertise, is key to a high quality translation.

For that reason, Universal boasts a highly qualified team of translators, project coordinators and editors with vast professional experience to meet your needs for translation services.

The content of each translation should be assessed and tailored specifically for the target audience is the motto of Universal. We also know that selecting and using the right terminology is essential to assuring a high quality translation. Terminology management, the most critical element of the whole translation process, blends in with professional experience, effective communication with customers, and linguistic expertise at Universal to generate flawless results. Some of the industries for which we have virtually become a solution partner by delivering millions of pages of translation:

Universal analyzes all texts submitted by customers by using computer software, graphic programs and media transfer processes at the phase of pricing and evaluation.

Universal has the technological and professional capacity to translate your source documents or texts, regardless of the format in which they are created, and deliver them back in any format of your choice.

For instance, we can translate your monolingual promotional materials into 12 different languages, with all their high-resolution pre-flight testing being completed, and also deliver a PDF version of them for you to view and read.

With 42 years of experience in the publishing sector, Universal manages all translation processes in-house, including printing, and boasts the industry experience and subject matter experts needed to offer its customers a flawless, integrated service package.


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